Telecommunication Support

Call Centre and Customer Service

Job description

Our client is New Zealand’s leading businesses in the Tech Space and now have an opportunity to bring on a talented and supportive team member. They are on the lookout for a Technical Support Coordinator for their Business Clients, and you will be responsible for liaising with internal and external stakeholders around telecommunications projects. There is a high level of customer services and coordination in this role, as well as administration, so you will need to bring your best game face.

Duties of the role:

  • Answering Technical Queries over phone and Email
  • Liaising with the Internal & External team members to find the best solution
  • Providing Fibre Support in a timely manner
  • Adhering to company guidelines & policies.

The right candidate must have:

  • Exposure to Fibre Migrations would be desirable
  • Business to Business Support Experience within IT
  • Excellent verbal and written communication skills
  • Proven experience within a phone based role
  • Extremely Technically Savvy & has used SharePoint before.
  • Available Immediately until Christmas

What’s on offer:

  • Competitive Base Rates with Holiday Pay
  • Great office location in CBD
  • Excellent Training and Fantastic Company Culture
  • Exposure to one of New Zealand's leading businesses
  • Standard Business hours.

If this role sounds exciting and if you are available to start immediately, please send your CV in a word.doc by following the prompts below. For any questions, please contact Reva Dalal, Recruitment Specialist on 021937783.

Ref No: 98365