If you are so passionate about luxury retail that you think retail therapy should be covered by your health insurance...then I have just the job for you!

I am actively looking for an Assistant Store Manager and a Store manager to run a new haute couture flagship store opening in New Market (Auckland).

KEY RESPONSIBILITIES

• Provide exceptional customer service and build long-lasting customer relationships
• Guide, lead & inspire team members in achieving weekly/monthly targets and building a strong high performing team
• Ensure the store is operational at all times
• Develop, train and motivate a team for progression and provide support to our optometrist.
• Create and maintain a supportive team environment across the store
• Develop a team who will provide eyewear solutions respectfully to our customers with absolute integrity
• Drive sales targets, KPI's and client strategy by identifying and pursuing opportunities for new lead generation;
• Ensure client loyalty by creating engagements from which the client derives value in the brand and product;
• Mentor sales team on the principles of client development and ways of capturing new lead generation; and
• Provide weekly reporting; communicating potential client and/or market shifts, changes or reactions to engagements/activities, as well as updating and monitoring the CRM.

  YOU'LL HAVE:

  • Minimum 3 years in the retail environment
  • Passion for fashion!!
  • The abilities to influence, mentor, support and motivate the team members
  • Excellent communication in both written and verbal forms
  • Would be a huge plus if you could speak Mandarin but other languages are also accepted
  • Need to have reporting, sales target management and staff management experience
  • Clienteling will be part of the job - contacting customers about new launches.

    There is so much more to discuss about the role - if you want to discuss further for either the store manager role or the assistant store manager role, email me on skirby@adecco.co.nz