Start the New Year with a NEW and REWARDING Career!!

Call Centre and Customer Service

Job description

We are looking for Customer Service Consultants, who are professional in both communications and presentation!

Have high standards around the value of customer experience and want to provide a service stands out from the crowd!

If you have experience in the call centre space that could work to your advantage but we are also keen to at graduates who are looking at working with an exceptional organisation that encourages ongoing development and training.

This organisation has strong ethics and values around teamwork, and providing the best possible service to their customers and clients alike.

As such, it is imperative that you are very customer focused.

You should possess the ability to pick up complex technical information and able to relay this to the relevant customer / client base.

A knowledge or understanding of a health background and some previous call centre experience would be favourable to this role.
Key skills for the role:
  • Naturally English spoken and written communication must be exceptional
  • You will be self-motivated and be able to multi-task
  • Process driven
  • Will want to be a team player with a friendly and collaborative approach
  • Come with great computer skills and the ability to learn 
    Extra key information
    • Must be available to start end of January 2019!
    • Hours between 8am-6pm (standard working week) #worklifebalance
    • Friendly and diverse working environments
    • Excellent training program, induction and ongoing development
    • Great Salary and Company PackageSouthern Cross Health Society are New Zealand’s oldest insurer, with over 50 years history. They are proudly 100% New Zealand owned and are the only Not for profit insurer in New Zealand.

      This a fast paced environment and offers you the opportunity to advance your own career while actively supporting your team to achieve their goals also. Located in the city, close to train and bus stations getting to work will be a breeze.

      If this role sounds like you, please apply via the link below or to Aimee Graham at Frog Recruitment.

      Please note; applications close Friday 11th January!