In this role you will be required to have face to face interactions and excellent communication. This company uses a large amount of Windows software including Office, Active Directory, etc.

About the role:

• Field Incoming Help Requests
• Resolve IT issues
• Escalate Advance Cases
• Maintain Service Records & IT Documentation
• Perform System Testing & Updates

About you:

• 2+ years as a Service Desk or IT System Admin
• Law firm experience preferred
• Windows/Citrix knowledge is key
• Understanding of Imanage Document and or Thomson Reuters 3E Practice management systems
• Used Winscribe Dictation prior

Please contact me today to register & express your interest to be considered for this role!  

Candidates must have the legal right to work in New Zealand.

Feel free to apply online today by following the prompts below, or contact Paula Broussard via email - paula.broussard@beyond.co.nz

Paula Broussard

Recruitment Specialist – IT and Transformation

021 196 4296

Ref No: 98765