Project Manager - Contact centre

IT and Telecommunications

Job description

I am urgently seeking a Senior Project Manager for an ASAP start on a 10 month contract through to April 2020 with a government client. This person will oversee the move of contact centre services. This project will move the telephony and email management platform to a vendor cloud based solution and manage the integration of this new system.

To be successful for this role you will require the following skills and experience:

  • A proven track record in successfully delivering complex merge / acquisition / transition projects with multiple workstreams at a Senior level
  • Thrives in a dynamic & complex environment - can orchestrate multiple teams to achieve their outcomes has a steady, calm demeanour which inspires confidence among Executive level stakeholders
  • Knowledge of Genesys telephony or contact centre migrations would be advantageous

If you have all of the above then hit the apply button now or call John Downs on (04) 494 1189 quoting job reference number 99722.