Part Time After Hours Consultant - Call Centre

Call Centre and Customer Service

Job description

Are you a night shift call centre super star that wants to make a move in to the world of Recruitment and work towards a career as a consultant? Do you have proven night shift call centre experience? Then read on…

Due to continued business growth, we have two-night shift, permanent part time positions available to start in our Manukau call centre.

You can choose from one of the below 30 hours per week shifts:
* Sunday night, Monday night, Tuesday night - 9.30pm to 6.30am
* Tuesday night, Wednesday night, Thursday night - 9.30pm to 6.30am

Our night shift team supports hundreds of national customers, thousands of temp staff and our very busy day shift consultants in helping them to fill last minute jobs orders, general phone calls from our workforce across the country that may call in sick, run late, job cancellations and general phone enquiries relating to accounts, payroll or new orders. You may only answer 30 calls one night and 100 calls the next, no two nights will be the same, but these calls are very important and can’t be missed!

To be successful in this role you will:
* Have proven night shift call centre experience
* Have exceptional communication skills in English both written and verbal
* Have Intermediate to advance computer skills
* Be highly organised and can multi task, and can work week in a team or autonomously
* Your problem-solving skills will be your strongest strength as typically the night shift calls can be unique and require you to think outside the square
* You will be honest, highly reliable and trustworthy and have a true commitment to customer service

We have a brand new, modern and safe office on Lambie Drive Manukau that has full security set up including monitored alarms and video surveillance.

With an attractive salary package as well as the opportunity to join our thriving national business and excel your career in more than just call centre; this opportunity should not be missed!

Please be assured that all applications are always considered highly confidential. You must be eligible to work in New Zealand and all short-listed applicants will undergo pre-employment drug testing, and a full back ground check including work-based reference checks.

1st Call Recruitment www.1cr.co.nz

Keywords: part-time, permanent, recruitment, consultant, night shift, after hours, call centre, Manukau

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