Mechanical support engineer

Engineering

Job description

My client is a long standing, locally owned and well established engineering firm specialised in the manufacture for machinery that produces large scale cold formed for construction projects across the world.

With a solid pipeline of machine builds booked well into 2022 they are looking to add to there system support team. Supporting the System Delivery Manager the core of your role is built around managing the technical support process through customer problem analysis, internal resource allocation, delivery of solution and ownership through to resolution – factory technical support and liaison to field teams.

This is an exciting role that we believe will fit a seasoned engineer coming out of an electrical engineering, field service / commissioning role or a manufacturing engineering familiar with hydraulics/mechatronics. We will also consider candidates from mechatronic product support.

Some duties include:

* Delivering technical expertise to customer base to ensure technical improvement are made
* Maintain & manage technical database
* Development & Delivery of technical documentation and training.
* Assist in the development & design of service and support systems
* Internal analysis of technical issues from the field team
* Own the technical resolution process from start to finish
* Provide market support on mechatronic systems


What you need?

* 5 + years experience within a relevant field Mechatronic/Eletrical/Hydraulic
* STRONG Electro - Mechanical understanding
* Relevant trade Qualification / Degree
* Understanding of Machine Control systems design & interaction
* Be able to communication and liaise across all levels of the business, suppliers & client base.
* Technical writing skills
* Have an excellent sense of humour! This is an absolute must! This company is F U N

This is a rare to market role, really taking your existing skillet to a new level within a state of the art business.

In return, you will be apart of an excellent company culture that promotes career development & internal progression, A company that is passionate about people & engineering and you will be remunerated well. Over and above this you will be apart of an employee rewards and recognition programme.

If this sounds like the opportunity you have been looking for, call holly on 021 242 1187 for a full JD, apply online or send your CV to holly@1cr.co.nz

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