In this role you will be creating and maintaining detailed technical and user-facing documentation, providing training where appropriate as well as installing, managing and administering JIRA add-ons, plugins and extensions. Interacting with existing vendors and internal staff for support and troubleshooting will also be important.
You will have:
Two years of hands-on system administration/support experience within an IT environment
Some experience in providing end user support within a large organisation
Experience with system configuration, using JIRA
A strong delivery focus particularly developing a packaged business solution (Dashboards, reports and training as well as a technical solution)
Good communication skills both written and oral
If you tick the above boxes, apply now by submitting your CV in Word version along with a cover letter highlighting your relevant skills. To discuss your experience, call Therese McHardy on 04 471 5863 quoting reference 95794.