As an IT Help Desk Operator, you will act as a point of contact for internal employees seeking technical assistance over the phone, email and onsite. You will be troubleshooting systems and network problems, diagnosing hardware/software faults, maintaining computer systems, supporting new applications.

In order to be considered for this role you will ideally have most or all the following:

• At least 1 year of experience as a IT Helpdesk (Level 1 or above) is favourable.
• Self-taught hobbyist or a qualified professional with an IT degree/diploma
• Knowledge and experience with peripheral devices such as PC's, printers, networking concepts, protocols and services, firewalls, routers and Switches.
• Good knowledge of Microsoft technologies including Office 365 is favourable
• Knowledge of Active Directory, group policy, DNS is favourable
• Strong organisational and time management skills.
• Understands the importance of keeping documentation records up to date.
• Ability to work independently and assist team members in resolving customer problems.
• Can communicate with non-technical people.
• Excellent customer facing skills. Superb written and verbal communication skills are essential.

  If you believe you fit the above requirements, then please apply now, or email Michael at mmurphy@adecco.co.nz for more information.

  All enquiries are handled in the strictest of confidence.

  To be considered you must also meet the following:

  • Be currently based in the Dunedin Area.
  • Must have New Zealand residency or valid work visa.
  • Willingness to work full-time with an immediate start
  • Able to pass a pre-employment credit and Ministry of Justice background check

    This role is needing to be filled ASAP - applications will close 29/11/2019.