Infrastructure Technician
IT and Telecommunications
Job description
About the company
Out client has a presence across the country with over 1700 employees working together in an environment rich in opportunities and exciting ongoing projects.
About the role
An exciting opportunity for providing customer service to internal customers, supporting Helpdesk Technicians in resolving escalated requests, monitoring and managing the IT infrastructure. This role will see you providing levels 1, 2 and 3 support whilst being able to provide excellent customer experience.
Skills & experience required
- Experience in providing level 2 and 3 support for IT Infrastructure including servers, workstations and mobile devices
- Knowledge in providing network support and configuration
- Experience with end users training
- In-depth knowledge of cyber security maintenance and enforcement
- Diagnosing and resolving priority issues and incident management
- Experience in configuring and managing mobile devices
- Excellent written and spoken communication skills – preferably with experience dealing with senior executive teams
We’d love to hear from you, if this is the right role for you - APPLY now or contact Sri Nanduri at sri.nanduri@beyond.co.nz for a more information.
Job Ref: 96986
Beyond Recruitment IT & Transformation, connecting IT talent with IT opportunities. Visit www.beyond.co.nz for more roles and information.