Due to the current global workplace shift, my client has identified a need for a Customer Success Manager to develop a Digital Transformation strategy and drive customer relationships within the education sector. This is an ideal role for someone who is passionate about education and has a consulting and pre- sales background.

In this role, you are expected to:

• Share innovative ideas that emphasizes the need for change and the company's unique value proposition to grow the mindset of customers, partners and sales team
  • Deliver jointly agreed customer Digital Transformation strategy and maintain sales process compliance
    • Act as point of contact for Modern Workplace workload consumption and ensure successful adoption of tools in classrooms and schools
      • Build a successful engagement plan based on School leaders and Educator's expected outcomes
        • Build and maintain strong relationships with School Leaders and Educators to grow usage of learning solutions
          • Drive student and educator usage by focusing on Modern Classroom workloads in Office 365
            • Create demand for experiences specific to Microsoft365 for Education
              • Engage with technical expert and partners for deployment and adoption assistance to enable smooth end to end customer processes

                The ideal candidate:
                

                • Sales background with at least 2 years of experience in the technology industry with experience in immersive learning experiences, online productivity tools, mobility and devices
                  • Consulting and/or pre- sales experience
                    • Ability to map business processes to product capabilities
                      • Excellent engagement skills
                        • Passion for education

                          This role offers an amazing opportunity for the successful candidate to create an impact in helping students be prepared for a changing workforce. This role also offers fantastic offices with a view and flexible work arrangements.
                          

                          Click APPLY or call Kat on 09 3097572 for a confidential chat.