Customer Service Specialist

Call Centre and Customer Service

Job description

We are looking for a Customer Service super star to join this diverse and driven team working within the healthcare industry. 

This role will see you work within a fantastic team environment. Supported by an experienced and friendly manager, you will have the opportunity really make your mark, and further develop your already proven skills in a similar role.

Culture is key for this client, and they work hard to create a fun, friendly work environment, where hard work is recognised and rewarded!

You will be enthusiastic, confident and tenacious, but also a genuine people person who is keen to prove themselves. The key purpose of this role is to act as the main contact between specialist and patients and schedule them in for appointments, so the ability to quickly build rapport over the phone, and convey accurate service information is a must.

To be successful in this role, you will be:
  • Friendly, motivated and results focused
  • Able to retain and convey service information with ease
  • Excellent at communicating and building relationships over the phone
  • Proven experience in schedueling 
    If you're looking for the chance to truly add value to an organisation and reap the benefits, then apply today! Please apply via the link below or to Aimee Graham at Frog Recruitment.