Customer Service Representative - Part-time

Call Centre and Customer Service

Job description

  • Permanent Part-time Customer Service position
  • Hours 9:30am to 2:30pm Monday to Friday.  
  • $21 per hour + benefits 

Fast growing flooring wholesaler with national presence is seeking an experience Customer Service representative to join their small friendly team.   Your main responsibilities will be to answer inbound calls of customer’s stock and order enquiry and order processing.   This role is a mixture of Customer Service and Administration and working within a team of three.   If you have experience in any type of flooring that would be highly valued however, not essential.

 Key responsibilities:

  • Managing customer’s sales orders/accounts
  • Answering inbound phone calls and emails from clients
  • Processing new sale orders
  • General stock availability enquires
  • Communicating with the warehouse staff

 To be successful in this role you should have:

  • Strong commitment to the efficient and effective delivery of quality customer service
  • Previous Customer Service experience – (min 2-3 years)
  • Ability to work as part of a team.
  • Excellent phone manner
  • Reliable and Punctual Record    
  • Top written and verbal communication skills
  • Computer literate
  • High attention to detail and accuracy

An outgoing, engaging personality with a positive attitude, initiative, and a great sense of humour is essential.

If this is the right role for you - APPLY now or contact Jo Anderson on 027 566 6559 for a confidential discussion.

Ref: 95748