Customer Service Representative (Automotive Parts)

Call Centre and Customer Service

Job description

Our client is a well-known nationwide company in the heavy automotive industry. They are currently seeking an experienced person from the automotive industry to process part orders and provide customer service in their branch office in Tauranga.

There will be a mix of email, phone and some amount of face to face interaction with customers. Experience or knowledge with automotive parts will be paramount as we require someone who can confident identify and process the correct orders for customers.

You will be working in their Tauranga branch with a team of office workers. They also have a small retail area out front that you will be attending from time to time. They have many clients in the commercial and industrial sectors, so you could be dealing with procurement professionals from other large organisations as well as sole tradespeople.

In summary, the requirements for this role are,

* Experience working in automotive or a related industry (e.g. agricultural equipment, access equipment, etc.)
* Knowledge in automotive parts
* Administration experience (order processing, invoicing, database, etc.)
* Customer service experience
* Excellent verbal and written communication

If you are interested, click the apply button now or contact Darren on 021 503 742 or