Customer Service Representative
Call Centre and Customer Service
Job description
- Full time and Part time temporary roles
- Various Auckland locations
- Work for top NZ companies
I have multiple roles available for experienced Customer Service Representatives who have worked in a fast paced environment. You will ideally have experience in phone and email support roles and can handle the pressure of a busy day on the phone!
You will be expected to:
- Answer customer queries via phone and email
- Enter orders and comments into the system accurately
- Provide job tickets for repairs and installations
- Liaise with technicians/ Service managers to schedule jobs
To be successful in the role, you must have:
- Proven customer service experience in a fast-paced environment (experience in high volume call center desired)
- Background in the manufacturing or building infrastructure industry
- Systems knowledge- ERP/ CRM systems
- Accurate typing skills
- High attention to detail (a definite MUST)
In return, you will get a fantastic opportunity to get your foot in the door of various top NZ companies. Although the roles are temporary, there is a lot of potential for development!
Due to the high volume of applications, only shortlisted candidates will be contacted.
Click APPLY or call Kat Vera Cruz at 09 3097572 for a confidential chat.