Customer Service Representative

Call Centre and Customer Service

Job description

Customer Service Representative- EOI

I am looking for energetic and service orientated Customer Service Representatives from all industries to be part of our talent pool and have the opportunity to work with different clients across Auckland.


  • Liaise with customers to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Ensure that customer's issues are resolved in a timely manner
  • Record customer interactions or transactions, details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers

    Skills & experience:

    • Proven customer service experience
    • Excellent communication skills
    • Confident in dealing with a variety of people
    • Great phone manner
    • ERP/ CRM systems knowledge

      How to apply

      Click APPLY or contact Kat Vera Cruz on 09 3097572 for a confidential discussion.