Customer Service Rep

Call Centre and Customer Service

Job description

  • Great team
  • Small team
  • East Tamaki location

Are you a self-driven, sales focused, experienced Customer Service Representative? Do you have experience within retail or building industry and are looking to step into an office environment to progress your career further?

Our client is part of one of the world’s leading manufacturer of furniture fittings. It offers “top of the line” quality products for both residential and commercial customers. It has all the answers for every kitchen, bathroom, living rooms, laundry and home renovations project and builds. They are proud to be at the forefront of new concepts and trends and delivery of outstanding customer service.

As a Customer Service Representative, you will work within a small busy team and manage the sales and order processing, while providing a high level of service to a mix of businesses and consumers. These guys recruit for attitude and train for skill so having that right attitude and drive to succeed you will go places within this business.

Do you tick the following boxes below?

  • Excellent Communication and people skills - (top notch, clear and concise)
  • You have the natural ability to talk to people and always ensuring an impressive customer service experience
  • Ability to communicate via phone, email, internet with accuracy and urgency
  • Top organisational skills and a “can do attitude”
  • Able to multi-task and think on your feet
  • Previous sales/customer service experience
  • Great technical skills with the ability to learn new systems and strong knowledge of MS office suite particularly, Word, Excel
  • Ability to maximise opportunities and identify customer needs
  • Team player with a good sense of humour
  • More importantly “passionate about customer service”

Next Step?

If you want to know more and you are eligible to work in New Zealand then please email Rachel Lanham Black, Recruitment Specialist by applying through the link below and quote reference Number:  98687

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