Customer Service Rep

Call Centre and Customer Service

Job description

We're on the lookout for skilled individuals in Customer Service and Tourism to join our client's expanding team. In this role, you'll handle various tasks within our contact center, including selling tourism packages, accommodations, and retail services in the Lakes District, addressing customer inquiries, actively promoting Rotorua, and ensuring top-notch customer satisfaction.

About You:

If you possess the following skills and qualities, you're the perfect fit:

  • Knowledgeable about the New Zealand Tourism industry
  • Prior experience in customer service
  • Exceptional communication skills
  • Proficient in Microsoft Office applications
  • Ability to work independently and collaboratively
  • Polished phone etiquette

    What We Offer:

    Located in Rotorua, you'll become part of a supportive, tight-knit team environment that offers:

    • A culture of support and camaraderie
    • Competitive salary package
    • Opportunities for continuous learning and growth
    • Career advancement prospects

      If this opportunity aligns with your expertise and aspirations, waste no time - APPLY NOW!

      "As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued."

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