We are looking for Customer Service Coordinators for a well established company based in Mount Maunganui, these positions are available as soon as possible. These role are 12 hour rotating day and night shift for 3-4 days per week.

Key responsibilities:

• Providing exceptional customer service for customers
• Responsible for providing effective and timely customer solutions
• Manage and resolve customer complaints
• Accurate data entry
• Process orders, forms and applications
• Create receipting, purchase orders and invoices for accounts as required
• Develop, implement and process training and upskilling
• Escalation and complaints
• Emails and processing

  
  Attributes to be successful:

  • Previous call centre experience
  • Inbound and outbound
  • Excellent communication skills
  • Good command of English
  • Flexible to work shifts 24/7
  • Able to work under pressure
  • Ability to work as part of a team or unsupervised
  • Positive and "can do" attitude

    
    Act now as these positions are for an immediate start! Please apply on-line or for further information please contact Louise at Adecco on 07 547 4004