Reporting into the Head of Customer and working alongside another CX manager, this key role will see you to work across an innovative organisational strategy and roadmap for setting the bar high for excellence in customer experience.
This is a great opportunity for a senior manager that has great knowledge and experience of CX especially across large programmes of work and in complex organisational environments.
Your background may have seen you to work in a dedicated CX manager or advisory capacity, or across digital or programme management whilst incorporating key customer experience requirements and prioritisation across cross functional strategy and delivery plans.
This is a senior strategic, visionary, governance and advisory level role that will also see you to work at a CX Council level and alongside senior business stakeholders to consult and advise and to drive change.
You will also need to be an articulate, clear headed, consultative and influential leader who works well across cross functional teams
Please send your CV via this link to be urgently considered for this great career opportunity which includes a generous salary package and the opportunity to work with great technology and in a modern working environment focused on innovation..
Anna Hobern, Client Manager Customer Experience
Job # 98301