Customer Experience Analyst/Advisor

Sales & Business Development

Job description

A great opportunity has arisen for an experienced professional who has worked across sales and customer experience (ideally across call centres and across the customer journey) to start urgently in this 2 month contract role!


This role will see you to be the hinge point in the team between the content/marketing team and customer experience staff to equip them to assist consumers in a better suited and more compelling way.


To be considered you will need:


• Experience in analysing sales processes & customer journey mapping;

• Experience producing sales tool kit material for call centre staff; 

• Great communication, leadership & guidance skills to assist & provide guidance to key staff;

• Excellent communication & team working skills & ability to work accurately and at pace;  

• Degree qualified is preferred; 

• Be based here in Auckland now and ready to be interviewed with current full-time rights to work in NZ.


This role is to start urgently so apply (CV in word format via SEEK) today to be considered for this great opportunity!


The most suited applicants for this role will be contacted promptly and all others considered for future roles


Anna Hobern – Client Manager – Marketing & Communications

021 366-015


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