Customer and Sales Support - Trade
Admin and Secretarial
Job description
Founded in 1930, our client Rosenfeld Kidson has a strong history and reputation in the New Zealand Timber industry. They are a specialist timber merchant, processor and importer that stocks New Zealand's largest range of specialist imported, native and exotic timbers. The success and longevity of Rosenfeld Kidson is a direct result of the efforts of their experienced and dedicated loyal staff who deliver excellent service of their quality products.
We are looking for a Sales and Customer Service person to join the team on a full time permanent basis at Rosenfeld Kidson's beautiful premises in Mount Wellington.
Reporting into the Customer & Sales Support Manager you will form part of a busy sales office. Ideally you will come from a construction supplies background or a similar industry.
A typical day could involve you capturing sales leads, providing support to the reps on the road, taking incoming sales queries, assisting with over the counter queries, quoting jobs and providing technical advice to valued customers and the team.
Benefits include;
The successful candidate will ideally possess the following;
Duties will include but aren't limited to;
* Provide an exceptional level of customer service to walk-in customers and via email and over the phone
* Provide requested product info, availability, pricing, samples and lead times with a sense of urgency and accuracy
* Key in sales orders and quotations on behalf of the account managers
* Process credit orders
* Provide lead times on orders
* Work in a safe manner at all times
* The opportunity to be part of an established loyal team of industry professionals
* An attractive salary
* Potential for further career development and training
* A future with a stable & successful company in its 4th generation of ownership with a good history of staff retention
* A construction supplies background or similar
* Flexible, adaptable and composed
* The ability to work as part of a team and independently
* Impressive organisation and time management skills
Every role at Rosenfeld Kidson contributes to the purpose of Crafting Beautiful. If you are interested in joining Rosenfeld Kidson's loyal team please Apply Now