Contact Centre Team Leader

• Opportunity for long term career growth
• CBD location
• $65k - $70k depending on experience

This role offers the chance for an experienced Team Leader to successfully lead and motivate a team of CSR’s to achieve wider business goals.

To be successful in this role you will:

• Have experience as a Team Leader in a Call Centre or Sales environment
• Be able to lead and inspire a team
• Induct new starters
• Manage monthly reviews and KPI’s for CSR’s
• Be happy to get stuck in and jump on the phones as and when required
• Have exceptional time management skills
• Make suggestions as and when appropriate to improve day to day business operations
• Pick up new systems quickly

This role would suit someone who is looking for their next challenge as a Team Leader. There is ample room for growth and development in this organisation and you would be supported by a great manager. If this sounds like you then please apply now!

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