Client Services Executive

Call Centre and Customer Service

Job description

Fantastic full-time opportunities are available for energetic, sales and target driven individuals who are customer-focused and ready to get started with their career.

A key area of your role is that you will be responsible for assisting with the growth of subscriptions based through new sales.

This requires a disciplined approach to prospect identification, preparation of sample data, interaction through phone and email communications and customer service.

The primary objective of this position is to sign new subscribers to the service and offer a level of customer service which ensures subscription renewal

About the role:

  • Achieve personal share of new sales budget each month and meet all productivity and behavioral KPI's
  • Lead management, contact, and communication as per company training
  • Identify prospective clients
  • Approach the required number of leads per day, including 30 outbound phone calls, research clients specific needs and send a least 7 proposals per day
  • Follow up via email or telephone to establish if the prospect has an interest in the tender data we have forwarded and would like to subscribe, in the timeframe agreed
  • Ensure the customer is set up to gain the full potential from the subscription service.
  • Ensure the post-sale service onboarding process is completed

    You don't want to miss these opportunities, so get in quick, don't wait and apply today, these won't last long!

    You will need:

    • To have excellent communication skills, both written and verbal
    • To be self-motivating, with an approachable and enthusiastic outlook
    • To love a challenge and be target driven
    • To be computer literate with advanced knowledge in Microsoft Office applications
    • To have the ability to work in an open office environment as part of the team
    • The ability to perform well under pressure
    • To have strong organisation skills and the ability to prioritise
    • To have the ability to apply discretion and maintain the confidentiality of information and knowledge
    • The ability to demonstrate a record of successful sales in a similar role or in a relevant industry or sector
    • To demonstrate the ability to meet deadlines and to respond productively to changing requirements brought on by peak periods and a verity of tasks

      A competitive remuneration package is on offer including full cover health insurance and is complimented with a substantial additional earning of an uncapped commission structure, plus full training and required tools of trade to secure the sale!

      If you are the superstar we are looking for and ready for the next exciting challenge in your career, then please apply online today with an updated copy of your CV to Janette Thompson at Adecco Personnel Limited.

Share