Call Centre - Inbound and Outbound

Call Centre and Customer Service

Job description

Sink your teeth into something new in 2019. We are currently looking for experienced and professional Call Centre agents for new roles within East and South Auckland

The candidates I am looking to work with will have significant experience in similar positions with excellent communication skills, time management and a positive attitude.

The key responsibilities for these roles are:

  • Being the first point of call for customers
  • Resolving client queries and complaints
  • Offering solutions to customers where possible
  • Taking pride in the work that you do and ensuring the company’s reputation isn’t at stake
  • Following through on queries when needed

What you will need:

  • You will have an excellent level of written and verbal communication skills
  • Be able to work in a fast paced environment
  • Be able to work autonomously at times
  • You will have excellent problem solving abilities
  • Attention to detail and accuracy
  • Be passionate about customer service
  • You will pride yourself on always doing the right thing
  • Live and breathe the values of the organisation

If a call centre role sounds like a good move then get in touch for a confidential chat about the temporary opportunities available to you.

Donne Moult – Client Manager, Temporary Staffing Solutions
0275 666 560

Ref: 96388

*** Please note that applications will be responded to in January 2019 and only successful candidates will be contacted.