Branch Support

Admin and Secretarial

Job description

This position is responsible for providing 'First Choice' customer service by consulting with customers to determine and influence their container hire and sales needs and by providing administrative and operational support to the customer service centre.

Key Position Responsibilities

Container Hire & Sales

  • Consult with customers to determine their needs.
  • Influence buying decisions of customers.
  • Actively explore new market opportunities.
  • Provide quotes with all products and services within 24 hours.

    Customer Service Centre Administration

    • Undertake reception and admin tasks for the customer service centre.
    • Ensure accurate data entry, petty cash handling, banking etc.
    • Provide support to month end process and reporting.
    • Provide support to the collections teram and take customer payments.

      Customer Service Centre Operation

      • Co-ordinate movement of containers
      • Book transport
      • Where applicable, operate a forklift
      • Assist in stock-takes

        Workplace Health & Safety

        • Comply with all Health & Safety policies & procedures.
        • Facilitate & undertake Health & Safety training as required.
        • Participate fully in workplace rehabilitation programs.
        • Assist in induction and provide training where necessary.

          Position Requirements

          • Effective Communicator.
          • Good computer literacy.
          • Be organised and attention to detail.
          • Great attitude and team player.
          • Proven experience within sales/customer service/administration.
          • Having forklift experience is an advantage but not essential.
          • You must be able to pass a pre-employment drug screen

            What's on offer

            • A competitive salary package.
            • An awesome team environment.
            • Heaps of potential for personal growth & development.

              If your interested and fit the criteria please apply and for any further discussions please contact Nathan on 021 508 755

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