Azure Customer Specialist

Call Centre and Customer Service

Job description

  • Fortune 500 company
  • Opportunity to work from home daily
  • Long term contract/ temp role

    An excellent opportunity for a seasoned Customer Specialist with knowledge in cloud technologies to work for a global tech industry leader for 12 months. The successful candidate would be working remotely daily to support a customer focused team in nurturing and managing existing relationships.

    In this role, you are expected to:

    • Work closely with customers in understanding their solution needs and driving success with Azure deployment
    • Verify eligibility of nominations of customers for Azure migration
    • Scheduling calls with nominators
    • Facilitating knowledge transfer sessions and monitoring feedback for quality assurance
    • Utilize standard project management methods in driving processes

      To be successful for the role, you must have:

      • Basic Azure or similar cloud technology knowledge
      • SAAS knowledge
      • 3+ years of experience in Customer facing roles (preferably within the IT industry)
      • High attention to detail
      • Proven problem solving, organization and time management skills
      • Excellent verbal and written communication skills

        In return, this opportunity will give you exposure and experience in driving modern customer- first experiences at scale and understanding enterprise customer blockers in their journey to transitioning to the cloud.

        Competitive salary package, amazing culture and remote working are also part of the package!

        Don't delay, click APPLY or contact Kat at 09 3097572 for a confidential chat.