I am seeking 2 x Service Desk Analysts for a Government client, this will be Level 1 and 2 work.

To be successful for this role you will need to have the following experience:

• Previous customer service or service desk experience in a technical environment
• ITIL knowledge/understanding
• Perform incident, request, problem and change management process for service support calls
• Log calls, resolve calls, or escalate where necessary
• Government experience would be advantageous

If you have all of the above, please hit the apply button now or call Jo Allen on (04) 472 3313 quoting vacancy number 102390